Support

Help center

Quick answers while we grow our full knowledge base. Can’t find what you need? Email us — we read every message.

Free tier
No card required
Pro
BYOK & exports
Team
Shared workspace
Email
hello@gtmbuildr.pro

Popular topics

Getting started

Create an account, start an analysis, and work sections in order. Use Refine when you have new data.

Billing & plans

Compare Free, Pro, and Team on the pricing page. Upgrade or downgrade from your account when available.

Bring your own API key

Pro lets you use your own provider key for AI features — check your provider’s docs for limits.

Something broken?

Include your browser, steps to reproduce, and what you expected — we’ll dig in.

FAQ

How do I reset my password?

Use the login page’s password recovery flow. If email doesn’t arrive, check spam and your domain’s allowlist.

Where are exports saved?

Downloads go to your browser’s default download folder — we don’t store a permanent copy of every export on our side unless you ask.

Can I delete my account?

Contact us with your account email and we’ll process deletion subject to our retention policy and legal holds.

Do you offer SLAs?

Team plans include priority support; custom SLAs may be available for larger deployments — ask via email.

Still stuck?

Visit Privacy and Terms for policies, or email hello@gtmbuildr.pro.